Privacy Policy

Privacy Policy

Introduction

Welcome to https://brake-and-lamp-inspection.dmv-california.com (hereafter referred to as “Brake and Lamp Inspection,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and processing of information about you when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of Brake and Lamp Inspection’s online presence, including but not limited to:

  1. Our official website at https://brake-and-lamp-inspection.dmv-california.com.
  2. Any mobile or desktop applications developed by us.
  3. Services offered through our platform.
  4. Products available for purchase on our website.

Please note that this policy does not extend to external third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting or interacting with any of our websites linked to this statement.
  3. Subscribing to receive newsletters, emails, phone calls, or text messages/SMS from us.

Personal Data Collection

We collect various categories of personal data (hereafter “Personal Data” or “your information”) for different purposes:

  1. Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  2. Payment Information: Credit card details, billing addresses, and payment history when you make purchases through our platform.
  3. Financial Information: Data related to your financial transactions with us, including bank account numbers (if stored) and transaction records.
  4. Purchase Information: Products or services bought from us, including quantities, dates, and associated pricing.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information collected through cookies and other tracking technologies.
  6. Location Data: Your geographical location data, which we may collect when you use our services or interact with our websites.
  7. Feedback: Any comments, suggestions, reviews, or ratings you provide to us.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms, including your name, profile picture, and basic bio.
  9. Product Information: Details about products you view, search for, or purchase on our site, such as product preferences and browsing history.

We obtain this data through direct user input, automated technologies (like cookies), and partnerships with third parties who provide us with aggregated or de-identified information.

Cookies

We use cookies to enhance your experience and analyze how users interact with our platform:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website and apps, ensuring secure access and personal settings.
  2. Preference Cookies: Used to remember user preferences, such as language or color schemes.
  3. Analytics Cookies: Track usage statistics and user behavior to improve our services and understand how users interact with our content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain Personal Data for the duration required by law or for legitimate business purposes:

  1. Financial and transaction data may be stored for tax and accounting obligations (up to 7 years).
  2. Purchase history might be kept for order fulfillment and customer support (usually up to 5 years).
  3. Other types of Personal Data will be retained only as long as necessary for the purpose it was collected or as required by applicable laws.

Once the retention period expires, we securely delete or anonymize your data, ensuring its complete removal from our systems.

Security Measures

We have implemented robust security measures to safeguard your Personal Data:

  1. Employing encryption for data at rest and in transit to protect sensitive information.
  2. Utilizing secure third-party processing partners who adhere to strict privacy and security standards.
  3. Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect Personal Data from children under the age of 18. If we learn that a user is under 18, we will take steps to delete any information associated with that account.

Your Rights (Subject to Local Regulations)

Depending on your jurisdiction, you may have certain rights regarding your Personal Data:

  1. Access: The right to request access to and receive copies of the personal data we hold about you.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
  4. Restriction: Limiting our processing of your data in specific circumstances.
  5. Portability: Obtaining and transferring your personal data to another controller.
  6. Objection: Objecting to the processing of your data for direct marketing or other purposes.
  7. Non-Discrimination: Asserting that you should not be subjected to automated individual decision-making, including profiling.
  8. Filing Appeals/Complaints: The right to raise concerns with a supervisory authority regarding our handling of your data.
  9. Withdrawing Consent: Revoking consent for data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact our Data Privacy Team using the information provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website, and we encourage you to review it regularly.

Contact Information

For any questions, comments, or requests related to this Privacy Policy or your Personal Data:

  • Email: [email protected]
  • Mailing Address: Brake and Lamp Inspection, 123 Main Street, California, USA – 90210 (Provide actual address)
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